Introduction
This Refund Policy outlines the terms and conditions for obtaining a refund for purchases made on AETHERCORE's website. Our goal is to ensure customer satisfaction with every purchase.
Eligibility for Refunds
- Items must be returned within 30 days of purchase to qualify for a refund.
- Products should be in their original packaging and unused condition.
- Proof of purchase is required to process a refund.
Non-Refundable Items
Certain items are exempt from being returned. These include:
- Gift cards
- Downloadable software products
- Personal care items
Processing Refunds
Once your return is received and inspected, we will notify you via email about the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and still have not received your refund, please contact us at [email protected].